All initial strategy sessions are non-refundable once purchased.
For all others, our worry-free money-back guarantee lasts 7 days from date of first purchase for all digital products. If 7 days have gone by since your purchase, unfortunately we can’t extend you a refund.
Refunds on any services purchased are bound by the terms of the contract signed between the customer and Techie Bestie.
In the event you purchase a product on a payment plan, the refund period is 7 days from the first payment. If any subsequent payments fail, access to the product will expire until payment obligation is met.
To request a refund on all other applicable products, please send an email to firstname.lastname@example.org with your name, email address you used at checkout and proof of purchase such as a receipt or PayPal transaction number.
Allow up to 24 hours to receive a response for your request for a refund. If your refund request is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank or credit card account again.
Next, contact your credit card company as it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.